Minimizing the annoyance of the mobile phone
“Nonetheless, it is amazing how badly most cellphones are designed from the point of view of the user of the phone. Nokia is the one company that has put major effort into the design philosophy underlying ease of use. They, and the PalmOne Treo, produce the easiest to use phones, where ease-of-use includes access and use of all the things surrounding the phone capability itself, which today includes, as a partial list, camera, voice mail services, SMS messaging, and address books. But both these companies could do better….”
Minimizing the annoyance of the mobile phone
http://www.jnd.org/
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